FAQ's

Booking

Where are you based?

Whilst we're based in Beverley, East Yorkshire, we are happy to travel up to a 15-mile radius to set up the party such as Hull, Driffield, Hornsea & more! Delivery / set up is absolutely free if you're located within 5-miles of Beverley, however for locations a little further a small travel fee may be charged. 

How do I book?

To book one of our luxury parties, please get in touch with us by completing the contact form. We will then contact you back to confirm your contact information, the party details and pencil a date in the diary! 

When is payment required and do you need a deposit? 

We require a £50 (non-refundable) deposit to confirm your booking. The remaining balance is to be paid in full no later than 7 days before the party date. Payment is accepted by bank transfer (we can email you our details). We also require a £50 damage/holding deposit which is to be paid 7 days before the party and shall be returned within 48 hours after the event (providing there is no damage to the equipment).

What is your cancellation policy?

We understand that plans change and you may need to amend / cancel your booking with us, we just ask that you try and give us as much notice as possible. We will always try to re-schedule parties to another date, however if this isn't possible and the party has to be cancelled, you will forfeit the £50 non-refundable deposit. 

Bell Tent Party

How much space will I need?

Our 4m bell tents require a minimum of 6 x 6m diameter space to pitch. We can also only peg the bell tent into the ground (not astroturf or hard surfaces). If your planning on using a public space, appropriate approval must be gained. Please note the bell tent may leave a mark on your grass where it has been positioned. 

Do you pitch in all weathers? 

Our high-quality bell tents are weather proof and can withstand the wind and rain. We would only cancel the booking in the event we believed the weather would pose health and safety risks.

How long is the hire period for bell tents?

We will always try to be as flexible as possible when setting up / collecting the bell tent for your sleepover or day party. For sleepover parties we will set up between 4pm - 7pm and pick up the following day between 10am - 12pm. Set ups take approximately 1 hour - 1 hour 30 minutes and collection 45 minutes.

 

For day hire, we will deliver between 10am - 12pm the day of the party and collect between 4pm - 6pm the same evening. Set up takes approximately 1 hour and collection 30 minutes.

Teepee Party 

Are your teepee's suitable for outdoor use?

Unfortunately our sleepover teepee's are only suitable for indoor use. If you're looking to arrange an outdoor sleepover, our luxury bell tents may be better suited. 

What ages are the teepee's suitable for?

Although our indoor teepee's are CE approved and suitable for children aged 3+, we would recommend the minimum age of teepee sleepovers as 5+ with adult supervision. There is no upper age limit. 

How much space do I need?

The space for each teepee is 180cm H x 110cm sq with the pillow mattress 208cm in length. We can be clever when it comes to styling to maximise the amount of space available.  

How long is the hire period for indoor teepee's?

We will always try to be as flexible as possible when setting up / picking up the teepee's for the sleepover party. We will set up the party between 4pm - 7pm the day of the sleepover and collect the following day between 10am - 12pm leaving you with no mess or stress Set up takes approximately 1 hour and collection 30 minutes.

General

How do you clean the equipment?

We take the cleaning of all teepee's, bell tent's and accessories very seriously. On the teepee's, the tent fabric is removable and washable, and we will always launder the bedding/blankets fresh for each sleepover. All other items are disinfected and steam cleaned where possible. Please let us know in advance of any concerns regarding allergies from washing detergents. 

Are you insured?

We have Public Liability and Product Liability insurance up to £2 million. 

What about COVID-19?

With government guidelines regarding social distancing and mixing with other households frequently changing, it is the hirer's responsibility to ensure government advice and adhered to. When setting up / picking up equipment, we can wear masks and gloves if required. To ensure the health and safety of our staff, we also ask that you remove all bedding after the sleepover and pack into the bag provided. All bedding is washed at 60 degrees to kill bacteria with cushions/accessories steam cleaned where possible. All hard surfaces and accessories are thoroughly disinfected. 

Any other questions?

If you can't find the answers to your questions here, please do not hesitate to contact us direct at

thebeverleysleepoverco@outlook.com

Thank you!

Where we travel

Hull, Beverley, Hornsea, Drffield, Kingswood, Pocklington & many other locations within East Yorkshire.

Available when you need us!

Working in the events industry, you can imagine our opening hours are pretty flexible! We always aim to contact you back asap.

Contact The Beverley Sleepover Company 

Please ensure you have read the terms and conditions thoroughly before booking. Thank you! 

thebeverleysleepoverco@outlook.com

07507966877

Or complete the form below and someone will be in touch!

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                                                      Beverley, Hull & East Yorkshire 

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